BetterRide Oy general terms and conditions

Updated. 20.9.2024

We reserve rights to change the terms of delivery and prices. Product prices include VAT.

Contact information

Bikenavi.fi web store (henceforth "web store") is owned by BetterRide Oy,
Hankikuja 1e 10 90630 Oulu, Finland (Business ID 3418887-3)

E-mail: info@bikenavi.fi

1. Validity of sales agreement, product and price information
  1. Subscription is a sales agreement between the web store and the subscriber. Subscription agreement applys to purchasing products from the web store. Web store reserves the right to cancel the subscription while notifying the subscriber in advance.
  2. Prices of the products in sale in the web store are denominated in euros and they're marked alongside the products. Prices include VAT.
  3. Validity of the agreement is determined with the product paid for Ie. the subscriber agrees to the validity while subscribing.
2. Subscribing
  1. Subscription may be made only by an adult with legal capacity.
  2. Subscriber must familiarize oneself with the pruduct descrption, subscription agreement and contract terms.
  3. To order a product the web stores subscription agreement and the contract terms must be accepcted. In the summary of the subscription the subscriber can see the contents of the shopping cart and the amount of money to be paid.
  4. While subscribing the subscriber is aware that the subscribing includes an obligation for payment.
  5. The subscription may be paid with Verifone Finland Oy payment Service.
  6. While subscribing an email order confirmation which includes the product(s) subscribed to will be sent to the subscriber. If the customer notices an error in the order confirmation, it should be reported immediately to the online store via email at info@bikenavi.fi.
Payment methods

Payment Service is provided by Verifone Finland (0943819-9). Verifone Finland Oy has an operating licence from Financial supervisory authority. Payment transactions are completed in Verifone Finland Oy 's protected information Secure payment environment. On most common online bank, card and other payments, the reciever on bank statements and possible card bills will be shown as Verifone Finland Oy which transmits the payments to the seller. For other payment methods Verifone Finland Oy acts as a payment transaction information transmitter whereupon the payment reciever will be shown as (Company name)

For questions concerning the payment you may contact Verifone:

Verifone Finland Oy
Vantaankoskentie 14
01670 Vantaa, Finland
Asiakaspalvelu: +358 20 753 5192
kuluttaja@verifone.fi

You may use following payment methods:

All Finnish online bank payments: Osuuspankki, Nordea, Danske Bank, Säästöpankki, Aktia, Oma Säästöpankki, POP Pankki, Handelsbanken, S-Pankki ja Ålandsbanken.

Visa and Mastercard bankcard associations: Visa Credit, Visa Debit, Mastercard Credit, Mastercard Debit, Visa Electron, Maestro ja Eurocard.

Mobile payment methods:

Siirto- mobile payment method

Information security of online payments:

We use an information Secure SSL -encrypted connection while addressing credit card and other subscription information. We do not keep credit card information on our information system but they're handled and stored on Verifone's safe PCI DSS -certified system.

4. Delivery
  1. The subscription is delivered digitally immediately after payment confirmation.
5 Return and reclamation rights
  1. Digitally downloaded product's return and reclamation right ends at the moment you have familiarized yourself with the product and accepted the web stores terms and payment transaction is completed to the payment broker.
6. Solving Disputes
  1. If the subscriber has complaints regarding the web store they should be sent to the email address info@bikenavi.fiIf the subscriber and the web store a